Principle 01
Outcomes, not activity
We sell business outcomes. Time-and-materials engagements drift; outcome contracts force the discipline that distinguishes capable consultants from busy ones.
Founded in Melbourne, 2011
An Australian consultancy built on engineering judgement.
We started Reticle because the market needed a different kind of partner: one that pairs strategic clarity with the technical depth to actually ship the answer. Fourteen years on, that idea is still our operating system.
Our story
The discipline of getting the small things right.
Reticle was founded in 2011 by three engineers who had spent the previous decade fixing other consultancies' programmes. The pattern was always the same: brilliant strategy decks, capable people, and a delivery model that fell apart the moment reality intruded.
So we built something different. A firm where strategy partners are the same people accountable for production cut-overs. Where every consultant is a practising engineer or technologist — not a slide-deck specialist. Where we say no to work we cannot deliver well, and stay on the hook for the outcomes we promise.
Today we are a team of 350+ consultants supporting some of Australia's most regulated and consequential platforms. The discipline is the same as day one: get the small things right, and the big things follow.
Reticle by the numbers
Fourteen years, 200+ engagements, one promise kept.
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Consultants & engineers
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Years operating
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Engagements delivered
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Client retention
What we believe
Six principles that govern every engagement.
These are the standards a Reticle consultant is held to — by clients, by their colleagues, and by the partners who built the firm.
Principle 02
Engineers in the room
Every Reticle partner started as a builder. Strategy without engineering is theatre. Engineering without strategy is waste. We refuse to separate them.
Principle 03
Plain language, hard truths
If a programme is in trouble, the steering committee hears it from us first — not from a postmortem. We don't hide behind RAG indicators or vague risk language.
Principle 04
Sovereign by default
Australian data, Australian operations, Australian on-call. Where regulators or sensitivities demand it, sovereignty isn't a premium tier — it's the baseline.
Principle 05
Hand-overs are designed
Every engagement plans the day we leave from the day we arrive. Run-books, training, capability uplift, and a clean exit are deliverables, not afterthoughts.
Principle 06
Say no when it's right
We turn down work we cannot deliver well. The cost of a misaligned engagement to the client — and to our reputation — is always higher than the revenue.
Credentials
The standards that govern your industry, certified for ours.
ISO 27001
Info security
SOC 2 Type II
Trust services
IRAP Assessed
PROTECTED
AWS Premier
Consulting partner
Microsoft
Solutions partner
Essential Eight
ASD aligned · Maturity 3